Orders are dispatched from our warehouse Mon-Fri 8.30-15.00. All orders received after 15:00 will be processed on the next working day. Any orders received on a public or bank holiday will be processed on the next working day. We aim to dispatch all orders within 24 hours, but during busy times paid for postage will be processed and dispatched before free postage.
Delivery times quoted are from the date of dispatch as these are the shipping estimates provided by the courier. These are estimated delivery times and do not include any delays in customs.
Delivery Methods / Global-e
Global E offer an Express Shipping service which is sent via DHL and takes approximately 1-3 working days dependent on country of delivery, delivery lead time will be confirmed at time of check out.
The Standard tracked service that is dispatched via Royal Mail takes approximately 3-10 working days dependent on country of delivery, delivery lead time will be confirmed at time of check out.
To add; “International delivery times will be estimated at time of checkout and give you two options to choose from, Tracked Post with Royal Mail or Express Courier (Air) with DHL.
When you spend over 100.00 CA$ you can take advantage of free Tracked Post delivery service, if you need your order in a hurry it is recommended that you use the Express Shipping option.
Once your order is dispatched you will receive an email with your tracking number. If you have any concerns or queries regarding your order you can contact email@example.com with your order number and Global E customer service team will answer any concerns.